Refund & Cancellation Policy

We’ll be sad to see you go, and would welcome any opportunity to help you stay with us. Please contact us here if we can help.

HOW DO I CANCEL MY MEMBERSHIP?

You can cancel anytime. The easiest way to cancel your Cali Crowd membership is by selecting Cancel Subscription in your Account > Manage Subscription. Please ensure you cancel before your next order date to ensure no further payments are collected.

WHAT IS THE 14 DAY MONEY BACK GUARANTEE?

If you are not satisfied with the Cali Crowd subscription, please contact us within a cancellation request within 14 days of signing up for a full refund. Cancellations should be made in writing via our contact form or our email address: hello@calitothecrowd.com. Please include your name, account email address and order date.

Our 14 day money back guarantee is as per the ‘The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013’ & the cancellation period for the supply of digital content applies. Where the cancellation period ends at the end of 14 days after the day on which the contract is entered into. If you cancel and request a refund within 14 days of purchasing the digital subscription product, you are entitled to a full refund. After these 14 days, our standard cancellation policy applies. This does not affect your statutory rights.